Data Deletion Policy
Last updated: 8/15/2025
Your Right to Data Deletion: You have the right to request deletion of your personal data. This page explains how to exercise this right and what to expect from the process.
What Data Can Be Deleted
You may request deletion of the following types of personal data we collect:
- Contact information (name, email, phone number)
- Company information and business details
- Communication history and service inquiries
- Website usage analytics and cookies
- Project files and documentation (with limitations)
- Marketing preferences and subscription data
How to Request Data Deletion
To request deletion of your personal data, please follow these steps:
Step 1: Submit Your Request
Send an email to privacy@amarilloautomation.com with the subject line: "Data Deletion Request"
Include the following information:
- Full name as it appears in our records
- Email address(es) associated with your account
- Company name (if applicable)
- Specific data you want deleted (or "all personal data")
- Reason for deletion request (optional)
Step 2: Identity Verification
To protect your privacy, we may need to verify your identity before processing your request. This may involve:
- Confirming details from your account or previous communications
- Requesting additional identification if needed
- Verification phone call for high-value accounts
Step 3: Processing & Confirmation
Once verified, we will process your request and send confirmation when deletion is complete.
Processing Timeline
Acknowledgment
Within 2 business days of receiving your request
Processing
Complete deletion within 30 days (most requests completed within 7 days)
Confirmation
Written confirmation when deletion is complete
Important Limitations
Data We May Need to Retain
- Active Service Contracts: Client data necessary for ongoing projects may be retained until project completion
- Legal Requirements: Financial records, contracts, and compliance data as required by law
- Security Logs: Anonymized security and access logs for up to 90 days
- Backup Systems: Data in encrypted backups may take up to 90 days to be fully purged
Third-Party Services
We use several third-party services that may have their own data deletion procedures:
Google Services (Analytics, Ads)
We will disable tracking for your data. For complete deletion from Google's systems, visit Google My Account
Email Service Providers
Email communications will be deleted from our systems, but may remain in your email provider's systems
CRM and Project Management Tools
Client data will be removed from all connected business tools and databases
After Deletion
Once your data has been deleted:
- You will receive written confirmation of the deletion
- We will no longer be able to provide personalized services
- Any active service agreements may need to be renegotiated
- You may re-engage our services in the future with fresh data collection
Contact Information
For data deletion requests or questions about this policy:
Data Protection Officer
- Email: privacy@amarilloautomation.com
- Subject Line: "Data Deletion Request"
- Response Time: Within 2 business days
Changes to This Policy
We may update this Data Deletion Policy from time to time. Any changes will be posted on this page with an updated "Last modified" date. Continued use of our services after policy changes constitutes acceptance of the revised policy.